Search results

  1. S

    Is it common for support to ghost you?

    I was talking about Tech Support specialist ghosting you in tickets, not about dating...
  2. S

    Is it common for support to ghost you?

    I do not mind doing that. But I do want to see support representative write this in the ticket. It can be closed right after that. It is the purpose of a support ticket - to get agreement between 2 parties on whether an issue is a bug, user error or a feature request and process it accordingly...
  3. S

    Is it common for support to ghost you?

    Again, I am not criticizing LSWS for not being the same as Apache. Never did in the whole ticket history. I am not criticizing that. But there is a contradiction between what the manual says I can do and what I can actually do. And I am criticizing the fact, that LiteSpeed does not want to...
  4. S

    Is it common for support to ghost you?

    I am not combining redirect with 403 (or any other error code for that matter). As per Apache's documentation for ErrorDocument you can use dynamic pages. It literally says so on the manual page: And then in the example they use"/cgi-bin/crash-recover" for 500 error on the 2nd line And this...
  5. S

    Is it common for support to ghost you?

    I have a ticket #945335, that has not have a response from support for almost 5 months now, even after I've shared extensively what I believe is not working correctly (even with videos) and even what kind of response I expect in there. Whole text of the ticket can be read here (note, that some...
Top